GENEDGE CONSULTING LLC

Privacy Policy

We are dedicated to safeguarding your personal data and ensuring full transparency across our AI educational consulting platforms and institutional services.

Effective Date: September 29, 2026  |  Last Updated: September 29, 2026

AI-integrated educational and consulting workspace showcasing collaborative data governance

COMPREHENSIVE TERMS & DATA PROTECTION

Policy Details

Last Revised: September 29, 2026. Please review this Privacy Policy thoroughly to understand how GenEdge Consulting LLC collects, secures, uses, and safeguards personal and institutional information across educational consulting engagements and digital platforms.

Table of Contents

1. Introduction & Scope 2. Information We Collect 3. How We Use Information 4. SMS & Communications (A2P) 5. Information Sharing 6. AI Services & Ethics 7. Data Retention 8. Security Safeguards 9. FERPA & COPPA Compliance 10. Your Privacy Rights 11. Cookies & Tracking 12. Policy Revisions 13. Contact Governance

1. Introduction & Scope

GenEdge Consulting LLC ("GenEdge", "we", "us", or "our") delivers specialized artificial intelligence consulting, digital transformation roadmaps, and enterprise readiness advisory for educational institutions, school districts, universities, and education technology providers. This policy details our rigorous privacy standards and data handling practices across our consulting engagements, workshops, and digital web portals.

2. Information We Collect

We collect information required to evaluate institutional readiness, deliver customized AI implementation strategies, and maintain client relations:

  • Institutional Contact Information: Full name, official institutional email, phone number, academic title, and district or university affiliation.
  • Consulting Intake Data: Curriculum frameworks, technical infrastructure metrics, LMS configuration details, and workflow objectives provided during discovery.
  • Technical Telemetry: IP addresses, browser specifications, and engagement metrics gathered automatically during site visits.

3. How We Use Information

Collected data is utilized strictly to fulfill contractual consulting scopes, provide executive AI coaching, schedule technical audits, and distribute educational governance updates. We never monetize, rent, or trade your institutional data to commercial advertising brokers.

IMPORTANT • COMPLIANCE DISCLOSURE

4. SMS & Text Messaging Compliance (10DLC / A2P)

GenEdge Consulting LLC complies strictly with CTIA guidelines, TCPA regulations, and mobile carrier 10DLC A2P messaging policies. When you opt in to SMS from GenEdge Consulting LLC, you may receive appointment confirmations and reminders and, if you separately opt in to marketing messages, information about our consulting services, workshops and certification programs. The following terms govern:

  • Explicit Consent: SMS opt-in is entirely voluntary and is never a prerequisite for purchasing consulting or training services.
  • No Third-Party Sharing: Mobile phone numbers and SMS opt-in consent will never be shared, sold, rented, or transferred to third parties or affiliates for marketing purposes.
  • Opt-Out Mechanism: You may reply STOP at any time to cancel text alerts immediately.
  • Assistance: Reply HELP for immediate guidance or contact [email protected].
  • Rates & Frequency: Message and data rates may apply. Frequency varies depending on your scheduled consulting deliverables.

5. Information Sharing & Third-Party Disclosure

We do not sell personal data. Information is shared solely with vetted sub-processors essential to our operations (such as SOC-2 certified cloud hosts and encrypted billing gateways) operating under strict non-disclosure and data privacy agreements.

6. Educational AI Services & Ethical Model Architecture

When assessing or deploying Large Language Models (LLMs) and cognitive AI tools for client institutions, GenEdge enforces zero-data-retention API endpoints. Client training materials, administrative documents, and academic records are never used to train public foundation models or shared across client silos.

7. Data Retention & Archival Protocols

Institutional engagement records are retained only for the duration necessary to satisfy project milestones and statutory compliance mandates. Upon formal project closure, proprietary audit logs are purged or pseudonymized according to established client retention schedules.

8. Security Safeguards & Infrastructure Resilience

We apply defense-in-depth security architectures including AES-256 encryption at rest, TLS 1.3 encryption in transit, strict role-based access controls (RBAC), multi-factor authentication (MFA), and routine penetration audits to defend institutional assets against unauthorized exposure.

9. Student Data Privacy (FERPA, COPPA & CSPC)

GenEdge Consulting LLC acts as an authorized educational consultant under the "School Official" exception of FERPA (34 CFR § 99.31(a)(1)(i)). We adhere strictly to institutional direction, never utilize student PII for commercial targeting, and enforce full COPPA protections preventing unauthorized collection of data from minors under age 13.

10. Institutional & Individual Privacy Rights

Subject to jurisdiction and institutional contracts, stakeholders possess rights to access, inspect, rectify, or request erasure of their personal information. Institutional administrators may submit data auditing and export inquiries to our dedicated compliance team at any time.

11. Cookies, Telemetry & Analytical Tracking

Our web platforms use essential technical cookies to manage authenticated sessions and secure portal access. Optional analytical cookies are deployed only to evaluate user navigation flow and improve educational content delivery. You may disable cookies via browser preferences without loss of core site functionality.

12. Policy Revisions & Statutory Updates

We reserve the right to periodically amend this policy to mirror shifts in educational legislation, state AI compliance mandates, and organizational practices. Substantive modifications will be announced through conspicuous portal notices or direct institutional correspondence.

13. Contact & Privacy Governance Office

For questions regarding this policy, FERPA compliance records, or our SMS communications handling, please submit inquiries directly to our Privacy & Governance Office at [email protected] or via telephone at +1 (302) 379-1346.

OFFICIAL PRIVACY CONTACT

Privacy Inquiries

For questions regarding your data protection, legal compliance, or to exercise your privacy rights, reach out directly via any of our official channels below.

Mailing Address

GenEdge Consulting LLC
Attn: Legal & Privacy Operations
488 Willaman Ave NW
North Canton, OH 44720

Email Direct

Dedicated DPO Desk:
[email protected]
Subject: Privacy Rights Request
Response time: Within 24-48 hours

Direct Phone

Phone:
+1 (302) 379-1346
Mon - Fri: 9:00 AM - 6:00 PM EST
Direct Compliance Routing